A secured SOC floor staffed for after-hours OT monitoring while the plant runs overnight

After-Hours OT Monitoring

After-hours OT monitoring for teams that run the day shift

Your team handles business hours. ForgeSOC covers the nights, weekends and holidays when nobody is looking at the OT security platform.

01 / The gap

After-hours OT monitoring closes the gap you can see

Most plants already have someone who reads alerts between 8 and 5. The risk sits in the rest of the week. Nights, weekends and holidays make up well over half of all hours, and that is when a new device appears on a control network, a remote session starts at an odd time, or a sensor quietly stops reporting.

Our nights and weekends service covers exactly those hours. We handle nights and weekends OT security monitoring on the platform you already own, and hand control back to your team when they come in. Your people do not have to carry a pager for alerts that turn out to be noise.

02 / Who it fits

Who this overnight ICS monitoring is built for

This option fits teams that cover business hours themselves and want a second set of eyes for everything else. Typical examples include a plant with an engineer and a security lead on days, an operator with small remote sites, or a facility team that reviews the OT console each morning.

If your team already looks at alerts during the day, we do not duplicate that work. We cover the hours you cannot.

  • Manufacturing sites that run lights-out or reduced overnight shifts.
  • Water and wastewater operators with unattended remote stations.
  • Facilities with building and facility systems that run all night.
  • Lean teams that want a morning handoff instead of a pile of overnight alerts.

03 / How it runs

How after-hours coverage works day to day

  1. STEP 01

    Your team hands off

    At the end of your day, coverage starts. Open items and known maintenance windows are shared with us.

  2. STEP 02

    Analysts watch overnight

    L1 and L2 analysts work from a dedicated, secured SOC in the Philippines, where their day is the US night.

  3. STEP 03

    Findings escalate

    Confirmed findings go to US-based OT specialists, then through your agreed contact tree with a severity and written rationale.

  4. STEP 04

    Morning summary

    Your team starts the day knowing what happened, what was escalated and what is waiting for a decision.

04 / What's included

What after-hours SOC for OT includes

Alert validation

We confirm what is real and suppress duplicates so your phone stays quiet for noise.

Context review

We check asset, network and event context before anything is escalated.

Ticketing and follow-up

We create the ticket, notify your contact and follow up until handoff.

Telemetry health

We watch for sensors or integrations that stop reporting during the hours you are away.

Reporting

A monthly report of alerts and escalations, plus a quarterly asset true-up.

05 / Growing later

You can move to 24/7/365 later

Many teams start with nights and weekends because it is a smaller step. If your staffing changes, a site is added or you want continuous coverage during the day too, you can move to 24/7/365 without rebuilding anything. Access, runbooks and escalation paths are already in place.

Read more about the full service on the 24/7 OT monitoring page.

If your team covers the day, we cover everything else.

07 / Why it matters

Why the quiet hours deserve attention

Work on control networks tends to cluster in planned windows, which makes unplanned activity easier to spot when someone is paying attention. A vendor connection at 3 a.m., a configuration download on a holiday, or a burst of scans against a PLC subnet all stand out against a quiet plant. They are also the events most likely to sit unread until Monday.

Overnight ICS monitoring does not mean your team is judged on every alert. We validate first, escalate only what holds up, and give your contact a severity and a reason. If something can wait for the morning, we say so and it goes in the morning summary.

Your team keeps the daytime relationship with the platform. We keep the night watch, and both sides use the same runbooks, contact tree and escalation path agreed during onboarding.

08 / FAQ

After-hours OT monitoring: common questions

01Which hours do you cover?

We cover the hours your own team is off: nights, weekends and holidays. We agree the exact window with you during onboarding.

02Do you take over during the day too?

No. Your team keeps business hours. If you want us there as well, the 24/7/365 option covers every hour.

03Do you respond to incidents overnight?

We escalate confirmed findings to your contact with context. We do not contain or remediate. Response decisions stay with you.

04What do we need to provide?

Read-only access to your OT security platform through your secure remote access, and a contact tree for escalations.

Next step

Cover the hours nobody is watching

Book a 20-minute fit call and we will map the gaps in your current coverage.